How do libraries manage the ethical and privacy issues of RFID implementation? A qualitative investigation into the decision-making processes of ten libraries

This paper explores how library managers go about implementing RFID (radio frequency identification) technology and particularly how associated privacy issues have been managed. The research methodology consisted of a literature review, theme identification, interview scheduling, interviews and interview analysis. The sample was ten libraries or library networks and eighteen participants. Findings covered the main drivers of RFID development, perceived benefits, tag data, data security, levels of